Fee Structure

Fibidy deducts an application fee on each transaction as the platform fee. The fee amount varies based on the Seller's subscription tier and the source of the transaction (Direct or Discover).

FREE tier — Direct 15%, Discover 20%.

STARTER tier — Direct 5%, Discover 20%.

BUSINESS tier — Direct 2%, Discover 20%.

The platform fee is deducted automatically when the transaction completes via Stripe Connect Direct Charges. The remainder after the platform fee and Stripe processing fee goes to the Seller's Stripe Connect account.

Direct — The Buyer comes directly to the Seller's store via a link shared by the Seller. The fee is lower because the Seller brings their own traffic.

Discover — The Buyer finds the product through the Fibidy Discover marketplace. The fee is a flat 20% across all tiers because Fibidy brings the traffic.

Transaction source is determined automatically by the system based on where the Buyer started checkout from.

In addition to the platform fee, Stripe charges a processing fee on each card transaction. The typical rate is 2.9% + $0.30 per transaction, but it may vary based on Buyer location and payment method.

The Stripe processing fee is deducted directly from the Seller by Stripe — not by Fibidy and not part of the platform fee.

The latest Stripe pricing details are available at stripe.com/pricing.

Suppose a product price of $10, Seller on the STARTER tier, Direct transaction.

Fibidy platform fee: $10 × 5% = $0.50.

Stripe processing fee: $10 × 2.9% + $0.30 = $0.59 (approximate).

Amount going to the Seller's Stripe Connect account: $10 − $0.50 − $0.59 = $8.91.

The numbers above are illustrative. Actual amounts may differ based on exchange rate, payment method, and Stripe's pricing at the time of transaction.

All transactions are settled in USD.

International Buyers see prices in local currency via Stripe Adaptive Pricing, but settlement remains in USD in the Seller's Stripe Connect account.

Conversion between the Buyer's currency and USD is performed by Stripe using the exchange rate at the time of the transaction. The exchange rate spread is part of Stripe's pricing, not a Fibidy fee.

The platform fee percentage in effect at the time of a transaction is frozen (snapshot) to that transaction's record.

If the platform fee changes in the future, completed transactions continue to use the fee that was in effect at the time — not the new fee.

Fibidy may change the platform fee structure with at least 30 days' notice to active Sellers via email.

Changes are not retroactive. Transactions that occurred before the effective date continue to use the old fee.

Sellers may choose to end their subscription or close their account before the effective date if they do not agree to the change.