Privacy Policy

Fibidy collects data you provide as a store owner (Seller), including: account data (name, WhatsApp number, email, business type) and store data (product names, photos, prices, descriptions, and other business information you fill in).

Fibidy does not collect or store your customers' (buyers') data. When a customer contacts you via WhatsApp from your online store, the conversation and their data flow directly through WhatsApp they do not pass through or get stored on Fibidy's servers.

The data we collect is used to run and display your online store as you set it up, contact you about your account, plan, or service updates, and provide support when you reach out to our team.

We do not sell or rent your account data to third parties for advertising purposes.

Information you display on your online store page (products, photos, descriptions, contact details) is public anyone who accesses the link can see it, because that is its purpose (so potential customers can view and contact you).

Your account data is private only accessible by you through your account.

Data is stored on servers we maintain with standard security practices. That said, no system is 100% risk-free we do our best to keep your data as secure as possible, and we recommend you also keep your account credentials confidential (password, device access).

You can download a backup of your store data anytime through the feature available in your account, request us to delete your account data by contacting admin@fibidy.com, and update your account or store data anytime through the dashboard.

If there are changes to this policy, we will notify you via email or a notification in your account.

Questions about your data privacy? Contact us at admin@fibidy.com.